Privacy policy

Who can sign in

The app is for clients of the studio. You cannot sign up in the app. Your coach invites you by email and you set your own password.

What we collect

We collect only what the coaching needs.

• Your name, your email address and your login.
• Your programme, the sessions you log, your sets, reps, loads, runs and notes, and the comments your coach writes on them.
• Your assessment results from the studio, including the 4-Pillar Healthspan Assessment.
• Your body composition scans from the studio, such as weight, skeletal muscle, body fat and the split by limb.
• If you allow it, data from Apple Health: steps, sleep, resting heart rate, heart rate variability, VO2 max, active energy, workouts, body weight and body fat, and the calories, protein, carbohydrates, fat and fibre you record in Apple Health. We save one value for each day.
• If you connect Oura, WHOOP or Garmin, the daily values from that service.
• Photos, videos and voice notes you choose to attach when you send feedback or report a problem with an exercise.
• A device token, so the app can send you reminders and coach notes as phone alerts.
• Records of consent: what you accepted, which version of the text, and when.

Why we use it

We use your data to plan your training, adjust it, and show you and your coach your progress. We do not sell your data. We do not use it for advertising. We do not track you across other apps or websites.

Apple Health

The app reads Apple Health only after you give permission on your phone, and only the types you allow. It never writes to Apple Health. We do not use Apple Health data for advertising or for anything other than your coaching, and we do not give it to data brokers. You can change the permission at any time in the Health app.

Who can see your data

You can see all of your own record. Your main coach and any secondary coach on your account can see it. The studio's administrators can see it to run the service. Every change to a client record is written to an audit log.

We use these service providers to run the app. They process data for us and may not use it for their own purposes: Vercel (hosting and file storage), Neon (database), Apple (phone alerts), Resend (email invitations and password resets) and Vercel AI Gateway (the AI step described below).

Where it is kept and for how long

Your data sits on servers of the providers above. We keep your training records while you are a client and for 5 years after your coaching ends, so that if you return, you keep your history. After 5 years with no activity, we delete them.

If you delete your account, your login, your device tokens and your Apple Health data go at once, and we remove your training records within 30 days. We keep your name, your studio assessments and your consent records as a record of the service.

AI drafts and exercise clips

The studio uses an AI model to draft exercise animations for the app. For this, the app sends images taken from exercise clips and photos of equipment to an AI provider, through Vercel AI Gateway. Staff film most of these clips. If you report a problem with an exercise and attach clips or photos, those go too, together with the short note you typed about the exercise.

The studio may also use an AI model to draft short text from your training figures: a summary of a new body scan or assessment against your last one, a one-line note on your week, and a draft coach note after a session. For this, the app sends your first name and the figures the text is about, such as scan results, assessment scores, weekly volume, and exercise names with sets and loads. It does not send your surname, email, phone number or any health history you have written down.

For exercise clips, we do not send your name or your account details. For the drafts, we send no account details. The AI model only drafts. A coach reviews and approves every draft before you see it. The studio may switch each of these steps off at any time.

Your choices

You can do these things in the app, on the Account page:

• Download all your data as a file.
• Withdraw your consent for health and wearable data. Data already imported stays until you ask us to delete it.
• Turn off Apple Health in the Health app on your phone.
• Delete your account.

Children

The app is not for people under 16.

Changes and contact

If we change this policy in a way that matters, we ask you to agree again in the app. To ask a question, correct your data or make a PDPA request, write to app@catalystperformance.sg.